Frequently Asked Questions

Want to speak with us directly?

What is an Arborist?

In some parts of the world, the term Arborist is not widely recognised. We are sometimes referred to as lumberjacks, tree loppers, tree surgeons or tree toppers. An Arborist is an educated, experienced and skilled professional that studies and takes care of trees. Arborists are usually trained tree climbers who can prescribe works to ensure your trees are safe and healthy. The Aboriculture (tree) industry is, unfortunately, an unregulated industry which leaves room for lots of unprofessional and unskilled workers. It is always best to check reviews or references of companies you wish to employ to prune or remove your trees.

Do I need my local council's permission to prune my trees?

Local council’s across Melbourne have different rules and regulations when it comes to tree pruning. Most tree pruning activities are permitted as long as they aren’t a detriment to the health or vitality of the tree. It is always best to check with your local council what the regulations are before commencing any tree pruning works on private property. If you choose to use Yarra Eco Pty Ltd to prune your trees, we will take care of this process. We will also obtain any permits necessary or required to carry out the works.

How often should I trim my hedges?

There are many reasons why you might want or have a hedge in your garden including using them as a screen from the neighbours, gaining some shade in a sunny spot or simply because they look fantastic, as long as they are maintained well.

The trick to keeping hedges looking good is regular maintenance. How often you should trim your hedges does depend on the species of a hedge as well as the location. However, a good rule of thumb is twice per year, once in the spring in preparation for summer days in your garden and once in the early autumn. This rule applies to hedges that are already in good shape and only require a light maintenance trim. If you have an unruly hedge that needs to be cut back quite heavily, you may need to trim more often initially to encourage growth to spread out and fill any voids that may open up with heavier pruning. The amount of times a hedge is trimmed in a year generally reflects the quality of the hedge, put simply, the more you trim, the thicker and fuller your hedge will look. Keeping hedges trimmed often allows for them to be kept in neater shapes too.

Do you remove all of the tree debris?

This is a question that comes up often, do we take away all of the branches, do we remove all of the logs or do we remove all of the mulch. The answer is, it depends on what you, our client’s request.

Some people like to keep just the logs so they can be processed into firewood, some people like to keep the mulch for their garden and some people want everything taken away. We are completely flexible here at Yarra Eco Pty Ltd and will pretty much carry out the works according to your preference. Sometimes leaving the firewood or debris on-site can drastically reduce the costs and for some people this is preferable. Some of our clients may request that we mulch all of the debris directly into existing garden beds.

If you want everything gone, we can certainly do that however if you would like some logs or mulch, we can do that too.

What areas do you service at Yarra Eco Pty Ltd?

We are based in Forest Hill VIC and we are usually happy to travel anywhere up to an hour away to work for our clients. Our main tree service areas include Glen Iris VIC 3146, Ashwood VIC 3147, Balwyn VIC 3103, Camberwell VIC 3124, Doncaster VIC 3108, Knoxfield VIC 3180, Canterbury VIC 3126, Glen Waverley VIC 3150, Melbourne VIC, Donvale VIC 3111, Mitcham VIC 3132 and Blackburn VIC 3130.

If you don’t see your suburb or area mentioned, please do not hesitate to reach out to us as we do travel further afield depending on what works are required. If one of our clients has family or friends that require a tree service outside of our service area, we’ll do our best to get out to the job and take care of it for them.

How do I get a council tree removed from outside my house?

At Yarra Eco Pty Ltd, we would not engage in removing a council tree under any circumstances unless we are working or sub-contracting directly to the council. If you need or would like a council tree removed you would need to follow the official channels. This would mean contacting your local council and putting in a request for a tree to be removed. If the required tree removal is part of a building or development project, this will need to be factored in at the planning stages with your building permits. If you have a safety concern regarding a council tree near your property, you would need to follow the same process, contact your local council and lodge an enquiry. Local council Arborists are very responsive to tree issues and tree concerns, they will do their best to find a suitable outcome for all parties including the trees themselves.

When is the best time of year to prune a tree?

This is a question that comes up often with our clients when realistically is the best time to prune or maintain a tree. The scientific answer on when’s best to prune a tree would be during the dormant or winter season, this is because the tree is storing its energy and won’t be drastically affected during the growing season.

However, the better question is, how much of an effect does it have on the tree to prune it outside of the dormant season? The answer is not much of an effect at all. As per industry standards, it is never a good idea to remove more than 25% of a tree’s canopy at any one time, so as long as the pruning is carried out to Australian Standards, the time of year won’t make much of a difference to the tree’s health at all. If heavier pruning is required, it is generally on a species that are tolerant to heavy pruning or on a tree that requires pruning for safety reasons. There are some trees that we do recommend to be pruned in the dormant season and fruit trees fit into this category if fruit production is desired.

Are you insured to work on my property?

Yarra Eco Pty Ltd is insured to carry out any aspect of tree work (Arboriculture) at your property. In the unlikely event of an accident, we are covered for all liability such as property damage or injuries up to 10 million dollars. Our staff are also covered by WorkCover insurance. To request a copy of these documents please contact us.

Do I need my local council's permission to remove my tree?

All local council’s in Melbourne have different rules and regulations in regards to tree removals on private property. To ensure you do not break the law or receive a fine, it is important to contact your local council directly as there are many factors that come in to play including local bylaws and vegetation protection overlays. If you choose to use Yarra Eco Pty Ltd to remove your tree(s), we will take care of the administration process to ensure we stay within the law. We will also obtain any permits necessary or required to carry out the works.

Clients we work with..

Our Google Reviews